Privacy Policy

We collect information you provide directly to us, including:

• Contact details such as your name, email address, mailing address, and mobile phone number.
• Event and booking details, such as event type, dates, guest counts, catering preferences, and related notes.
• Payment-related information you submit to pay invoices (processed by our payment provider; we do not store full card numbers).
• Messages, documents, and other content you send to us through the portal, email, or text message.

We also automatically collect limited technical information (such as device, browser, and usage data) when you visit our website in order to operate and secure the Services.

• To respond to inquiries and provide, operate, and improve the Services.
• To schedule tours, manage bookings, send invoices, and process payments.
• To send you transactional and service messages (including by email and SMS) about your inquiries, appointments, events, and account.
• To maintain the security of our Services and comply with legal obligations.

By providing your mobile phone number to The Barrel House, you consent to receive SMS/text messages from us related to your inquiries, tour appointments, bookings, invoices, and other transactional or customer-service communications.

• Message frequency varies based on your interactions with us.
• Message and data rates may apply according to your mobile carrier plan.
• To stop receiving text messages, reply STOP at any time. After you send STOP, we may send a single confirmation message.
• For help, reply HELP or contact us at info@scbarrelhouse.com.
• Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors who support the messaging service (for example, messaging platform providers) is permitted solely to deliver these communications. Text messaging originator opt-in data and consent are not shared with any third parties for any other purpose.

We do not sell your personal information. We share information only with service providers who help us operate the Services—such as our messaging provider, email provider, and payment processor—under agreements that limit their use of the information to providing services to us. We may also disclose information if required by law or to protect our rights, safety, or property.

We retain personal information for as long as needed to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements.

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You may opt out of SMS messages at any time by replying STOP, and you may unsubscribe from marketing emails using the link in those emails. You may request access to, correction of, or deletion of your personal information by contacting us using the details below. Note that we may need to retain certain information to comply with legal obligations or complete transactions.

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Your continued use of the Services after any change constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy, please contact us:

• The Barrel House at Hare Hollow Farm
• Email: info@scbarrelhouse.com
• Website: https://scbarrelhouse.com
• Mailing address: 110 Bickley Rd, Lexington, SC 29072, United States
• Phone: +1 (803) 908-0878